• 关于旅游团其他问题请致电 905-695-7773 (9:30 ~18:30 加拿大东部时间）
• 行程不含所有个人费用，如膳食，景点门票，司机导游服务费等（CAD12每人/天，2019年起CAD$14每人/天，接送机按半天计算） 
• 所有2岁以下婴儿都必须占有巴士座位，故团费大人儿童（含婴儿）同价
  
• 凡从非我司购买的景点门票(如: 城市City Pass)，均不适用于我司旅行团
  
• 双人/三人/四人一房均以2张床或1大床加沙发床为标准
• 团友必须依照指定地点及时间准时登车，迟到自负
• 建议贵宾购买额外旅游保险，医疗保险，可向本公司查询
• 本公司保留临时调整行程或更改酒店之权利
•  如遇上特殊情況，如惡劣天氣, 交通事故等，本公司保留更改或取消行程權利，團友不得異議。 
  
  
• For all tour general inquiries, please call us at 905 695 7773 (9:30~18:30 EST)
• Meals, Admissions and driver and tour guide service fee are not included (CAD 12 per day per person,from 2019 CAD 14 per day per person, transfer is considered as half day)
• Admission tickets bought through sellers other than our company (e.g. City Pass) are not applicable to the tours. 
• All room occupancy is based on 2 beds or 1 bed with sofa bed per room
• Please be present at listed locations at least 15 min before departure
• Travel insurances are strongly recommended
• We reserve all rights to adjust the itinerary or hotel arrangement without prior notice
• Itineraries are subject to change or cancellation at any time due to any unforeseen conditions, including but not limited to, adverse weather, traffic problem, etc.   
  

1. 取消及退款日期计算，将按照收到您书面通知为准。Changes andCancellation request must be submitted in writing via email or fax to CompassVacation.

2. 报名确认后，不得更改出发日期, 否则作取消论, 需要根据取消条款处理。Tourdeparture date can't be changed after the customer has paid

3. 全款收取后价格不再更改。Noprice changes are permitted after the customer has paid in full.

 A：团体出发前20天或以上，取消订位时，每位扣除$100，其余部分退还。 Minimumdeposit of $100.00 CAD non-refundable per person at the time of reservation.

 B：团体出发前10-19天，取消订位时，扣除全部团款的50%，其余部分退还。10-19 daysprior to departure, 50% of total price

 C：团体出发前10天以内, 取消订位时，团费恕不退还。Within 10 days,full cancellation charges

4. 团友需按照预定出发时间提早十五分钟到达预定地点登车。Please be atpre-arranged location 15 minutes prior to departure time. 

5. 未在指定地点指定时间参加旅行团的乘客将被视为自动放弃整个行程。No showon the day of departure is 100% non-refundable.

6. 团队出发后，任何提前购买的门票费用，项目费用，餐费恕不退还。Any pre-purchased tickets, admission, and meal fee arenon-refundable.

7. 凡从非我司购买的景点门票(如: 城市CityPass)，均不适用于我司旅行团。Admissiontickets bought through sellers other than our company (e.g. City Pass) are notapplicable to the tours.

8. 请于出发日期前14天付清全款，逾期团位自动取消，订金恕不退还。Iffull payment not received within 14 days prior to departure, Compass Holidayshas the right to cancel reservation with no refund.

9. 住宿房型按照各个酒店自身标准提供，如有特殊需求，我们会为您向酒店提出需求，但不能保证。Yourroom types are based on hotels' own standards.  We can require your needsbut not guarantee.

10. 参团者需自行负责及携带有效之旅游证件及签证，有效期以出发日起计不少于六个月。(如需要) Passengersare responsible for all travel documents validity. (If applicable)

11. 如遇上特殊情況，如惡劣天氣, 交通事故等，本公司保留更改或取消行程權利，團友不得異議。 Itinerariesare subject to change or cancellation at any time due to any unforeseenconditions, including but not limited to, adverse weather, traffic problem,etc.   

12. 在任何情况及任何地点下失窃，引致遗失金钱及物品，本公司、司机、及导游均不负任何责任，任何财物及证件等团员理应并有责任自行保管。Passengersare responsible to keep and protect your personal property and personalbelongings. 

13. 旅游行程，餐厅选择，菜式安排，酒店安排均会因季节、人数等因素调整，由本公司统一安排，本公司保留改变权力，以利团体进行。团友如因个人理由不能享用某一膳食或住宿，本公司恕不做退还。 CompassVacation reserve the rights to modify the itinerary, meal plans and hotelswithout liability. No partial refund on any unused services.  

14. 强烈建议在团队出发前购买旅游保险来防护由于自身的身体或者客观原因等造成的您旅行前或者旅行期间期间自身利益的损失。Allpassengers are STRONGLY URGED to take our adequate insurance coverage toprotect yourselves against cancellation due to illness prior to or during thetravel.

15. 所有旅行团，机票旅行团套餐的价格以购买当日为准，价格变动恕不更改。 Pricesor information could be different on your next website visit or session. We don’t accept price adjustment.

16. 如人数不足以成团，本公司将于出发前5天退还所付全部团费，及不会做进一步赔偿。Minimumof 20 passengers is required for guaranteed departure. Compass Vacationreserves the right to cancel the tour within 5 days prior to departure withfull refund value of the package price booked.  

***您已经阅读，理解并且同意接受以上团队旅游政策条款.  Youhave read, understood and accepted the above terms and conditions.